Delivery Policy

Christmas Delivery 

Please see our order cut-off dates for delivery before Christmas. All orders will be processed within 24 business hours. 

Our office will be dispatching orders until we close at 11am AEDT Friday 19 December 2025. Please note that we cannot guarantee delivery before Christmas for orders which have been made after the below dates.   

Australia Post has reintroduced weekend deliveries to handle the holiday rush, with some parcels being delivered on weekends leading up to Christmas. 

Australia Post Delivery Cut Off Times 

Within Australia (Except WA and NT): Wednesday 17 December

WA, TAS & NT: Monday 15 December

The dates provided above are for items posted to metro locations. If you are outside a metro area; we recommend placing an order ASAP to receive delivery by Christmas. Australia Post has reintroduced weekend deliveries to handle the holiday rush, with some parcels being delivered on weekends leading up to Christmas. 

Christmas Office Closure 

Please note our office will be closed from 2pm Friday 19 December 2025 and will re-open on Monday 5 January 2026. Orders placed during this time will be processed upon our return.

Delivery Location

HydroPeptide Australia services Australian orders only. International orders cannot be accepted.

Delivery Times

All orders placed on this site by 1pm AEDT/AEST Monday to Friday (excluding NSW public holidays) will be dispatched within 1-2 business days.

This site endeavours to use the most efficient shipping companies and couriers.

Please note, during sale and peak periods, your shipment may take longer to dispatch. 

Delivery Charges

Standard Shipping

We offer free Standard Shipping for orders over $150. All other Standard Shipping orders will be charged $12 for shipping and handling.

Delivery Tracking

Once the shipment is dispatched from our warehouse, you will receive an email with a link to track your parcel directly with the couriers. 

Due to transport restrictions, we are unable to ship pressurised or flammable items by air. As a result, orders containing fragrance, nail and aerosol products must be delivered via road freight. 

Last updated December 2025